We will only return/exchange any products), if the products) received has any kind of defect or if the delivered product is not exactly what you ordered.
Contact us by emailing us images of the defected product at info@welcomebooks.pk or calling us at 091-5274932
Please note that the product must be unused with the price tag attached. Once our team has reviewed the defected product, an exchange/return will be offered for the same amount.
The City School Books & Stationery Packs Cannot Be Exchanged Or Returned/Refunded In Any Scenario.